Effective Date: 10 Aug, 2023.

This Privacy Policy ("Policy") outlines the practices of AI chatbot Builder ("we," "our," or "us") concerning the collection, use, and disclosure of personal information when using the Automation Chatbot Builder application ("Application"). This Policy applies to individuals, companies, and professionals who use the Application to create and manage chatbots for social media platforms. By using the Application, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined in this Policy, please refrain from using the Application.

1. Information We Collect We may collect the following categories of personal information when you use the Application:

1.1 User Information:

* Contact information (name, email address, phone number)

* User authentication and login credentials

1.2 Chatbot Configuration Data:

* Social media account information and permissions (e.g., API tokens)

* Chatbot settings, responses, and workflows

* Media files (images, videos) uploaded to create chatbot interactions

1.3 Usage Data:

* Log data (IP address, browser type, operating system)

* Usage metrics and analytics regarding chatbot interactions and performance

2. How We Use Your Information We use the collected information for the following purposes:

2.1 Chatbot Creation and Management:

* To enable users to create, customize, and manage chatbots for social media platforms

* To provide customer support and assistance related to chatbot creation and usage

2.2 Communication:

* To communicate with users about updates, enhancements, and changes to the Application

* To respond to user inquiries and provide technical support

2.3 Analytics and Improvements:

* To analyze usage patterns and trends to improve the functionality and user experience of the Application

* To conduct research and development for new features and enhancements

2.4 Legal Compliance:

* To comply with legal obligations and enforce our terms of use

3. Sharing of Information We may share your personal information under the following circumstances:

3.1 Service Providers:

* We may engage third-party service providers to assist us in operating the Application and performing related services. These providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements:

* We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., government agencies, courts).

3.3 Business Transfers:

* In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Your Choices You have the following rights and choices regarding your personal information:

4.1 Access and Correction:

* You can access and update your personal information by logging into your account within the Application.

4.2 Opt-Out:

* You can opt-out of receiving promotional communications from us by following the instructions in the communication or by contacting us at care@townchat.me.

4.3 Data Retention:

* We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction.

6. Changes to this Policy We may update this Privacy Policy from time to time. The "Effective Date" at the top of this Policy indicates the latest revision date. We encourage you to review this Policy periodically for any changes.

7. Contact Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us at care@townchat.me. By using the Automation Chatbot Builder Application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Town contacts Technologies Pvt. Ltd. Head office: # 49, AMR Plaza, 1st Floor, 18th Main Rd, Sector 3, HSR Layout, Bengaluru, Karnataka 560102 care@townchat.me

This Privacy Policy template is provided for informational purposes only and should not be considered legal advice. Please consult with a legal professional to ensure that your Privacy Policy complies with applicable laws and regulations.